Effective Date: October 24th 2024
Last Updated: October 24th 2025
1. Introduction
Welcome to Glonextech (Pty) Ltd (“Glonextech”, “we”, “us”, or “our”).
We are a technology company based in Cape Town, South Africa, specializing in custom software development, website and system development, and the sale of internally developed software solutions through our website https://glonextech.com.
Your privacy is important to us. This Privacy Policy explains how we collect, use, disclose, and safeguard your personal information when you interact with our website, make purchases, or engage our professional services.
By using our website or services, you agree to the practices described in this policy.
2. Information We Collect
We collect personal and technical information that helps us provide and improve our services.
2.1 Personal Information
When you register, make a purchase, or contact us, we may collect:
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Full name
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Email address
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Contact number
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Billing and shipping address
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Company name (if applicable)
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Payment details (processed securely through third-party providers)
2.2 Technical and Usage Information
Automatically collected information may include:
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IP address and device details
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Browser type and operating system
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Pages visited, time spent on site, and referral sources
2.3 Project Information
When engaging us for software, website, or system development, we may collect:
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Project or system specifications
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Technical documentation and requirements
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Content or files you provide for integration
3. How We Use Your Information
We use your information for legitimate business purposes, including:
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Processing transactions and delivering purchased software
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Providing development, hosting, and technical support services
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Managing your account and responding to inquiries
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Sending administrative, technical, and billing updates
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Improving our website and service offerings
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Marketing and promotional communication (only if you consent)
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Complying with legal and regulatory obligations
4. Legal Basis for Processing (POPIA & GDPR Compliance)
We process personal data on the following lawful bases:
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Consent: When you voluntarily provide information or opt into marketing.
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Contractual necessity: To fulfill orders, deliver projects, or perform a contract.
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Legitimate interest: To operate and improve our business and prevent fraud.
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Legal obligation: To comply with applicable laws and financial regulations.
5. Sharing and Disclosure of Information
Your personal data may be shared in limited circumstances:
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With trusted third-party providers, such as hosting companies, payment processors, and analytics tools.
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With subcontractors and developers, who are bound by confidentiality agreements.
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With regulatory authorities, if required by law or to protect our legal rights.
We do not sell, rent, or trade your personal information to any third parties.
6. Data Storage and Security
We implement appropriate technical and organizational measures to protect your data against unauthorized access, loss, or misuse.
All sensitive information is encrypted in transit and stored securely.
Payment information is handled exclusively by verified third-party payment gateways (e.g., PayFast, Stripe, PayPal) and is not stored on our servers.
7. Cookies and Tracking Technologies
Our website uses cookies and similar technologies to:
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Improve website functionality and performance
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Analyze traffic and user behavior
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Store user preferences
You may disable cookies in your browser, but this may affect certain website features.
8. Data Retention
We retain your personal information only as long as necessary:
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To provide services and fulfill contracts
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To comply with tax, accounting, and legal obligations
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To maintain accurate business records
When no longer required, data is securely deleted or anonymized.
9. Your Privacy Rights
Under POPIA (and where applicable, GDPR), you have the right to:
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Access your personal data
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Request correction or deletion of your information
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Object to or restrict processing
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Withdraw consent (where applicable)
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Lodge a complaint with the Information Regulator (South Africa)
To exercise your rights, contact us at support@glonextech.com.
10. International Data Transfers
If you are located outside South Africa, your personal data may be transferred to and processed in other countries.
We ensure that all international data transfers comply with applicable laws and offer adequate protection.
11. Third-Party Links
Our website may contain links to third-party websites or services.
We are not responsible for their content, policies, or practices. Please review their privacy policies when visiting external sites.
12. Children’s Privacy
Our website and services are not intended for individuals under the age of 16.
We do not knowingly collect personal information from minors.
13. Changes to This Policy
We may update this Privacy Policy periodically.
Any changes will be posted on this page with an updated “Last Revised” date.
Continued use of our website or services after such updates indicates acceptance of the revised terms.
14. Contact Us
If you have any questions or concerns about this Privacy Policy or how we handle your data, please contact us:
📧 Email: support@glonextech.com
🌐 Website: https://glonextech.com
📍 Address: Office 5, Bridgewater 2, Century City, Cape Town, Western Cape, South Africa
✅ Optional Clauses to Add (If Applicable)
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Analytics Tools (e.g., Google Analytics)
“We use Google Analytics and similar tools to analyze website usage. Data collected is anonymized and used for performance improvement.” -
Email Marketing
“You may opt into our newsletter for updates and offers. You can unsubscribe anytime via the link in our emails.” -
Cloud Hosting / SaaS Data Storage
“We may store project data in secure, encrypted cloud environments to facilitate development and collaboration.”